Frequently Asked Questions

Everything you need to know about your ClubOcean experience.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange.

Are your materials sustainably sourced?

Yes, ClubOcean is committed to ethical fashion. We use organic cotton and recycled materials in our collections to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I know which size to order?

Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Absolutely! ClubOcean ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.